Shipping Policy

24BY7 BAZAAR Shipping Policy

24BY7 BAZAAR – Shipping Policy

This Shipping Policy applies to all orders placed through the official website and related mobile application (the “Platform”), operated by 24BY7 BAZAAR, having its registered office at:

H.No. 16-3-21/1113, Bhagath Singh Nagar-II,
Hydernagar, IDPL Housing Colony,
Kukatpally, Hyderabad, Telangana – 500072, India

(“we”, “us”, or “our”).

1. Shipping Locations

We currently ship orders within India only.

Delivery availability may vary depending on:

• Customer location
• Courier partner serviceability
• Supplier availability
• Nature of the product

2. Order Processing Time

• Orders are generally processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During peak seasons, sales, or festivals, processing times may be extended.

Since we operate as a marketplace intermediary and do not maintain inventory, dispatch timelines depend on supplier processing time.

You will receive order confirmation and dispatch updates once shipped.

3. Delivery Timeframes

Estimated delivery time after dispatch:

• Metro Cities: 2–6 business days
• Tier 2 & 3 Cities: 4–10 business days
• Remote/Rural Areas: Delivery time may vary

Delivery timelines are estimates only and are subject to:

• Courier delays
• Weather conditions
• Public holidays
• Supplier handling time
• Events beyond our control

We do not guarantee exact delivery dates.

4. Express / Priority Shipping (If Available)

Express delivery may be available for select products and locations.

• Availability will be shown at checkout
• Additional charges may apply
• Cut-off times apply for same-day or priority dispatch

Availability depends on supplier readiness and courier support.

5. Shipping Charges

• Shipping charges are calculated at checkout.
• Charges depend on location, product weight, and supplier logistics.
• Free shipping offers may be available subject to promotional terms.

6. Perishable & Grocery Items

For grocery or perishable products:

• Faster dispatch may be required.
• Customers must accept delivery on the first attempt.
• We are not responsible for spoilage due to:
• Incorrect address
• Missed delivery
• Delayed acceptance

Since products are supplied by third-party vendors, freshness depends on supplier handling and courier performance.

7. Address Accuracy

You are responsible for providing complete and accurate address details.

We are not liable for failed or delayed deliveries due to incorrect information provided by the customer.

8. Tracking Information

Once dispatched, tracking details will be shared via email or SMS (where available).

Tracking updates are managed by third-party courier partners and may not update in real time.

9. Failed Delivery & Re-Delivery

Delivery may fail due to:

• Incorrect address
• Customer unavailability
• Refusal to accept delivery

In such cases:

• Re-delivery charges may apply
• Return shipping charges may be deducted from refund (if applicable)

10. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 48 hours of delivery
• Provide order number
• Provide clear images and, where possible, an unboxing video

As we act as a middleman, such evidence may be required to raise disputes with suppliers.

Final resolution is subject to supplier verification.

11. Marketplace & Inventory Disclaimer

24BY7 BAZAAR operates strictly as an intermediary marketplace platform.

• We do not maintain inventory
• We are not manufacturers
• We are not direct suppliers

Shipping timelines, availability, and dispatch speed depend on third-party suppliers and logistics partners.

We cannot guarantee exact shipping schedules.

12. Title & Risk

Ownership and risk pass to the customer upon delivery at the provided address, subject to rights available under the Consumer Protection Act, 2019.

13. Delays Beyond Our Control

We are not responsible for shipping delays caused by:

• Natural disasters
• Strikes
• Government restrictions
• Courier disruptions
• Force majeure events

14. Policy Changes

We reserve the right to modify this Shipping Policy at any time. Updated policies will be published on the Platform.

Continued use of the Platform constitutes acceptance of changes.

15. Contact Us

For shipping-related queries:

24BY7 BAZAAR
Hyderabad, Telangana – 500072
📧 support@24by7bazaar.in